If you’re a business owner or a manager, you probably already know that your company needs to be able to adapt to the ever-changing needs of the market to provide the finest solutions possible for the sustainable growth. And if you’re not, you should be by now. To tell the truth, putting the future of your business into the hands of outsiders can be quite a fly-by-night step. Choose the right partner and you will reap the benefits. Choose the wrong partner and it may endanger your whole business. Lots of people express skepticism toward outsource partners because they don’t know how to identify a solid and reputable company to work with. So how do we go about finding the right outsourcing partner that best fits our business? All you need to do is follow the simple steps that we’ve drawn up here.
1. Decide What Jobs to Outsource
First you need to decide what work you’ll be outsourcing. Is it information sensitive? Will you be giving your credit card details to your virtual assistants? Do you need someone who's an expert in the field? It’s very much important you ask yourself such questions before set out on outsourcing works. Remember that outsourcing increases consumer’s expendable income. For example, a smartphone that usually costs $600 would be priced at $1,800 if it were manufactured in the U.S. This pretty much sums up how significant outsourcing can be, but only when you truly know what you’re doing.
2. Decide on who is qualified to do the job
Once you've decided on what you’ll outsource, decide on who is qualified to do the work. Are you hiring an individual or a company? Will you need one person or a team? Look for a reliable company that has the experience in what you need. According to Smallbusiness.co.uk, “more than 82% of small and medium-sized enterprises view freelancing as important to the growth of their business.” Outsourcing therefore is the wave of the future and a sure way to deliver real business benefits however, it can be a very scary decision to make at times. So, not only is it important to know the nature of the work you’re doing but also crucial to decide who is qualified for the job.
3. See for the proven track records
Does your outsourcing company have experience in delivering similar services at the scale of your business needs? This would count for a number of projects accomplished and on execution till date, client types and sector of expertise. Asking for qualifications of the team members and interacting with them prior to signing contracts is advisable to ensure the fitment between your requirements and the team.
A study reveals “22% of the businesses today outsource in order to accelerate company reorganization/transformation.” If you are to be on the same line, searching previous work accomplishments (may be a clientele or portfolio) is a must do!
4. Ensure good communication
How open and responsive is the company? As per the data from Statisticbrain, “28% of the business owners today believe that outsourcing helps them improve business or customer focus.” And here, communication is the role player contributing to successful coordination and enhancing business prospects. Therefore, language compatibility should never be an issue. Also, it is imperative to have a sound understanding of the corporate communications. Without it, more problems are sure to add on down the line.
5. Check the IT platforms they use
“34% of companies today use outsourcing to gain access to IT resources unavailable internally.” - Statisticbrain.
Is your outsourcing company up to date with recent technologies on your side? Finding out if they have the best breeds in infrastructure would help you analyze whether or not your offshore partner has the right equipment to handle your work stuffs. Lack of resources is likely to probe into issues during execution of a project, which can be critical for a complete delivery of required services.
6. Don’t just look at the cost
You really get what you pay for. Let’s do some quick math. Let’s say you outsourced a $20,000 service from a cheap company to save $5,000 which would actually cost $25,000. Do you think you made the right choice? In this case, you’re most likely to get the least quality service as a result, you’ll end up wasting most of your time and money having the work done all over again because the quality wasn't what you were looking for.
Outsourcing can undoubtedly be a great platform for streamlining business operation. So, why not consider taking enough time before making any spontaneous decision?